Shipping and Returns
We don't charge shipping costs for shipping within the Netherlands! For shipping to other countries we figure a reduced shipping-fee per shipment:
Europe zone 1: € 7,50
Europe zone 2: € 10,00
Luxembourg, United Kingdom
Europe zone 3: € 12,50
Denmark, France, Italy, Spain
Rest of world: € 20,00
Please note that customs, taxes, duties, and collection fees may still apply.
We receive your order immediately after you placed your order and received an e-mail regarding the confirmation of it. We'll start processing, producing and packing your order. Unfortunately it happens sometimes that our stock-data doesn't align with the reality which could result in your product being temporarily out of stock. If this is the case we will notify you immediately and if you wish we can send the products that we do have in-stock in advance. 🚀🚀🚀
If your order has been packed you automatically receive an e-mail stating we offered your shipment to our delivery partner PostNL. Within that e-mail you'll also find a track and trace-code.
The estimated time of delivery within the Netherlands is 1-2 working days, same goes for our custom-made products. International orders are shipped between 1-2 days, but the actual estimated delivery time is depending on the shipping country.
Before you want to send something back to us, please reach out to us first. This way we can discuss which form of sending back the order is best suiting the situation. We like to help and are willing to receive any not furfilling products back. However, we don't accept any returns without having contact beforehand. After receiving your returns, we will check the package and if everything is alright we'll transfer your money back to your bank-account.
Please note that you can not return custom-made products such as the That Part-items.